Privacy policy

Privacy policy

Privacy Policy

Effective Date: April 9, 2025
Last Updated: April 9, 2025

At WeekendHook (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and share your data when you visit weekendhook.com, make a purchase, or interact with our services (collectively, the “Services”).

By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Site.

1. Updates to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page, and the “Last Updated” date will indicate the most recent revision.

2. Information We Collect

We collect personal information in several ways depending on how you interact with our Site.

Information You Provide Directly

  • Contact details: Name, email address, phone number, shipping and billing address.

  • Order information: Payment confirmation, transaction ID, and delivery details.

  • Account information: Username, password, and security details (if you create an account).

  • Support communications: Any information you include in emails or messages to us.

Automatically Collected Information

When you visit our Site, we may collect:

  • IP address, browser type, device type, operating system.

  • Interaction data (pages viewed, time spent, clicks).

  • This information is collected via cookies, pixels, and analytics tools.

You can manage cookies through your browser settings, but disabling them may affect site functionality.

Information from Third Parties

We may receive information from:

  • Shopify (our e-commerce platform) to operate the store.

  • Payment processors (e.g., PayPal, Stripe) to verify and process transactions.

  • Advertising partners who help us display personalized content.

3. How We Use Your Information

We use your data to:

  • Fulfill orders: Process payments, deliver products, manage returns.

  • Provide customer support: Respond to inquiries and resolve issues.

  • Improve our services: Analyze usage and enhance site performance.

  • Marketing: Send promotional messages (with your consent where required).

  • Security & fraud prevention: Detect and prevent fraudulent or unauthorized activity.

EEA residents: Data is processed under Art. 6(1)(b)–(f) GDPR for contractual, legitimate interest, and legal compliance purposes.

4. How We Share Your Information

We may share information only when necessary to:

  • Service providers: Payment processors, fulfillment centers, analytics and IT support.

  • Business partners: Shopify and marketing affiliates (under their own privacy policies).

  • Legal purposes: To comply with legal obligations or protect our rights.

  • Corporate changes: In case of merger, acquisition, or sale of assets.

We never sell or trade your personal data for profit.

5. Cookies and Tracking

We use cookies to:

  • Enable site functionality and secure checkout.

  • Analyze performance and improve user experience.

  • Provide tailored marketing.

For details about Shopify’s cookie practices, visit Shopify Cookie Policy.
Our website also recognizes the Global Privacy Control (GPC) signal, allowing you to opt out of targeted advertising.

6. User Content

If you post reviews or other public content, please note it becomes visible to others. We are not responsible for how third parties may use such public information.

7. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect their data.
If you believe a child has submitted personal information, please contact us to have it removed.

8. Data Retention and Security

We retain your data only as long as necessary to:

  • Provide our Services,

  • Fulfill legal obligations, or

  • Resolve disputes.

Although we use appropriate safeguards, no online system is 100% secure, and we cannot guarantee absolute protection.

9. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.

  • Opt out of targeted advertising or marketing emails.

  • Withdraw consent or request data portability.

  • File a complaint with your local data protection authority.

To exercise your rights, email cs@weekendhook.com. We may verify your identity before processing your request.

10. International Data Transfers

Your information may be processed outside your country (including the U.S.).
When transferring data from the EEA or UK, we rely on Standard Contractual Clauses (SCCs) or equivalent safeguards to ensure adequate protection.

11. Contact Us

For privacy-related questions or data requests, please contact us:
📧 Email: cs@weekendhook.com
🏠 Address: 904 St Helena Ave, Santa Rosa, CA 95404, USA